Failed startup 2012 macbook pro folder with question mark

powered on laptop and blank screen appears. then folder icon with question mark.

how do I fix this?

Posted on Jun 15, 2024 4:55 PM

Reply
2 replies

Jun 15, 2024 10:26 PM in response to SockoChangara

Most likely the drive has failed. If you have the non-Retina model, then there is a chance the internal hard drive SATA Cable is bad (especially the 13" mid-2012 non-Retina model where this cable had an extremely high rate of failure).


I hope you have a good backup since trying to recover data from a failing hard drive is tricky and likely to make the drive failure even worse.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Failed startup 2012 macbook pro folder with question mark

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.