Why is my Face ID not working
My Face ID is not working
[Re-Titled by Moderator]
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Face ID is not working
[Re-Titled by Moderator]
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Hello! Can you please describe how it isn't working?
Why is my Face ID not working