New IPad Pro 13 1tb nano glass, horizontal black line OOTB

Brand new iPad Pro 13 with Nano glass if that matters, has a persistent horizontal faint black line across the full screen. It is perfectly aligned with the two black “side marks” just below the speakers on each side of the iPad. The line perfectly aligns with these side marks in the case as if it was manufactured that way on purpose. If this a design intent and what is its function? It will be hard to catch a pic of as the screen needs to be back and tilted to see it best, but a bit annoying nonetheless. It does appear on all white screen too as a white line. The picture included has blue lines directly above and below the white line if you can tilt your screen and look closely. Didn’t find anything on it easily so thought I’d start a thread.

iPad Pro (M4, 2024)

Posted on Jun 16, 2024 9:25 AM

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3 replies

Jun 16, 2024 9:34 AM in response to asandsia

If you have any concerns whatsoever, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple


If purchased directly from Apple, in most countries/regions, you have up to 14-days within which you can unconditionally return an undamaged device for exchange or refund. Should you be unhappy with your purchase for any reason, you would be well advised to take advantage of the opportunity while it remains available to you. Upon expiry of 14-days, faults are handled under Apple's standard warranty terms.

New IPad Pro 13 1tb nano glass, horizontal black line OOTB

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