Lost iphone (stolen)
My sister lose his iPhone and dhe phone is off so we can't find the phone now or dhe last location
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My sister lose his iPhone and dhe phone is off so we can't find the phone now or dhe last location
Sorry to hear about your loss. Unfortunately, if it is off you can’t track it. But even if you could, what would you do? Confront the thief? People have been murdered doing that. If the thief is even moderately competent the phone has already been sold to a fence, and it is on its way to Shenzhen, China, where there are factories that reprocess electronics for resale.
Beware of a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
I think the phone is "locked" with a passcode to protect the data, but yes, even so, we can't find it (only if they open it and connect to the internet)
Lost iphone (stolen)