Apple ID Screen on my Mac is frozen

When I start my Mac (Sonoma 14.5), I am asked to update the Apple ID settings, but after entering the (correct) password there is an error connecting to the Apple ID server each time.

MacBook Air 13″, macOS 11.7

Posted on Jun 17, 2024 1:44 AM

Reply
4 replies

Jun 17, 2024 1:59 AM in response to hans beijing

I've seen this before.


What seems to fix it is to log out of your Apple ID, then log back in again.


The only confusing bit is when it asks whether you want to keep copies of all your iCloud data on the Mac when trying to log out.


I select not to save data as it should all come back when you log in again, but it's still a little nerve-racking!


Make sure you have a backup of your Mac before you get started!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID Screen on my Mac is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.