Logitech MX Master 2S mouse not pairing with iPadPro 12.9 (6th Gen)

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Logitech MX Master 2S mouse not pairing with iPadPro 12.9 (6th Gen)

I have the IPad Pro (12.9 inch) 6th Gen with IPadOS 17.5.1 and I have been trying to pair my Logitech mouse MX Master 2S and it keep on getting an error message saying Unsuccessful (see photo below). I have tried pairing using three different channels that the mouse provides non work. With the iPad I use the Keyboard that is part of the Logitech hard case called Combo Touch. I wouldn’t see this as an issue.

I have used this mouse for my Apple air and MacBook previously and had no issues.

Would anyone know what the problem is?

iPad Pro

Posted on Jun 17, 2024 2:17 AM

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Answer 1

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Ciuniuszka Author

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4 points

Jun 17, 2024 3:27 AM in response to LotusPilot

thank you for your reply. I have checked the website for compatibility as it says it is.

I found the solution in the website on one of the forums. Accidentally found it. Step 2 was the game changer (steps below)

So if anyone it looking for the answer below are my steps:

Turn on your Bluetooth accessory and place it near your iPad.
To connect your MX Master 2S to a device, press the Easy-Switch button (right below the 1-2-3 indicators) for 3 seconds. When it blinks fast it means it's in discoverable mode.
Open the Settings app on your iPad.
Tap Bluetooth.
Look under Other Devices for your Bluetooth accessory, then tap its name to pair it with your iPad.

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Answer 2

Jun 17, 2024 2:21 AM in response to Ciuniuszka

Check the Logitech website for both compatibility information and pairing instructions.

Not all mice are compatible with iPadOS. Some require device-specific device drivers to be installed on the target device prior to pairing.

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Answer 3

Jun 17, 2024 3:29 AM in response to Ciuniuszka

So, in following the manufacturer's pairing procedure, the Mouse can be successfully paired. That's great.

Having now paired the Mouse with your iPad, be aware that only the basic three-button and scroll-wheel mouse functions are supported by iPadOS.

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Answer 4

Ciuniuszka Author

Level 1

4 points

Jun 17, 2024 4:51 AM in response to LotusPilot

Yes. That’s all I need. 😌

thanks for replying.

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Logitech MX Master 2S mouse not pairing with iPadPro 12.9 (6th Gen)

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