How can I stop player.hotmart.com from running 24/7 on my Mac?

I have an activity on my Mac called player.hotmart.com. I neither use the Mac nor visit this website, yet it is "used" 24 hours a day.


I had the same issue on my iPhone and managed to fix it by resetting it. However, I don't want to reset my MBP. I already tried to delete the Safari cache and so on.


Any tips? Is this malware? Screenshots attached.


[Re-Titled by Moderator]

MacBook Pro 14″, macOS 14.5

Posted on Jun 17, 2024 5:27 AM

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Question marked as Best reply

Posted on Jun 17, 2024 5:20 PM

DavidR97 wrote:

I have an activity on my Mac called player.hotmart.com. I neither use the Mac nor visit this website, yet it is "used" 24 hours a day.

I had the same issue on my iPhone and managed to fix it by resetting it. However, I don't want to reset my MBP. I already tried to delete the Safari cache and so on.

Any tips? Is this malware? Screenshots attached.


ref: https://hotmart.com/en


https://solutions.hotmart.com/player-de-video-en



if you installed any third paty—that are Cleaners/Optimizers/VPN/Anti-Virus

are all sources of adware/malware/PUP (potentially unwanted programs)


Look at your login items

>System Settings>Login items (?)



if in doubt—

You can get a good look at your User/System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com


If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



How to use the Add Text Feature when posting an Etrecheck Report

How to use the Add Text Feature When Post… - Apple Community




2 replies
Question marked as Best reply

Jun 17, 2024 5:20 PM in response to DavidR97

DavidR97 wrote:

I have an activity on my Mac called player.hotmart.com. I neither use the Mac nor visit this website, yet it is "used" 24 hours a day.

I had the same issue on my iPhone and managed to fix it by resetting it. However, I don't want to reset my MBP. I already tried to delete the Safari cache and so on.

Any tips? Is this malware? Screenshots attached.


ref: https://hotmart.com/en


https://solutions.hotmart.com/player-de-video-en



if you installed any third paty—that are Cleaners/Optimizers/VPN/Anti-Virus

are all sources of adware/malware/PUP (potentially unwanted programs)


Look at your login items

>System Settings>Login items (?)



if in doubt—

You can get a good look at your User/System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com


If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



How to use the Add Text Feature when posting an Etrecheck Report

How to use the Add Text Feature When Post… - Apple Community




Jun 18, 2024 1:19 PM in response to leroydouglas

Hey Leroy,


Thanks for your help!


yes I saw their website, but I've never used it and actually don't know which site could use it in the background. I mean it's still active when Safari is not even running or my Mac is on sleep mode. I created a report with Etrecheck

And here my login items

But I am using mos.app like already a year. it occurred first 1,5 weeks ago. I am not using any cleaners or VPNs

[Edited by Moderator]

How can I stop player.hotmart.com from running 24/7 on my Mac?

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