Iphone 15 pro overheating even with latest IOS

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 

• Click on “Support” at the top of this page
• Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.

Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 

• Click on “Support” at the top of this page
• Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

If you are not seeing this your phone has not overheated. However, if you fast charge your phone may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.

Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

I’m not sure if this is helpful, except for the general idea of seeking technical support from Apple.

Yes, technically, you’re right. What is commonly referred to in this thread as “overheating” is not technically overheating in the tech sense, where the system shuts down to protect itself. It’s just the device getting warm or “hot.”

However, that’s mostly arguing semantics with little value to the people experiencing issues.

More importantly, you seem to suggest that only the situations you described will cause a degraded user experience, which is not true.

Before the iPhone reaches the infamous “I need to cool down” screen or a more serious emergency shutoff, it will start throttling to prevent that from happening. This can result in a noticeable difference in performance.

That said, something like this happening occasionally is nothing to worry about. However, if it happens regularly or significantly impedes your daily usage, I highly recommend visiting your nearest Genius Bar or contacting Apple Support.

I also suggest people reach out to Apple if the issue persists even after replacing the device. This provides Apple with valuable information about real-world issues and can help resolve design flaws, as some have speculated. If the issue persists across replacement devices, Apple may even upgrade the customer to a newer model.

In any case, Apple will always take care of you, but you need to be proactive if the initial attempt at solving the issue doesn’t work.

This phone is known to have poor thermal design. It gets warm to hot easily. This is the case when the phone generates more heat at a rate than it can dissipate, the temperature goes up. There is no hiding in this. Every time I charge the phone, I would take of the protective case or it will get quite hot. I would not call this overheating. The screen would dim but it still continue to function.

Simply put, bad thermal design. There is no hiding this. Just get a 15 pro max and test for yourself. I really hate this.

I bought my iPhone 15 pro two months ago. The keyboard sticks and I’m constantly having to fix the writing but the dangerous part has been the crazy overheating. I travel a lot and I’m honestly terrified this thing is going to just go up in flames it gets so hot and doesn’t cool off for hours. It gets hot when I charge it, it gets hot in regular use and when it actually is hot out it doesn’t regulate down and it takes hours to come down unless I put it on top of a fan or AC… it seems I’m not the only one so I’m surprised and disappointed that apple hasn’t done a recall given that so many of us are walking around with a potential hazard. I thought it was a fluke and just my phone but it sounds like it’s the model itself.

I recently updated my iPhone to iOS 17.6.1, and unfortunately, I've encountered several significant issues since then. The overheating of the phone has increased exponentially, causing discomfort during use. Additionally, the battery, which previously had a maximum capacity of 98%, has suddenly reduced to 93%, and now discharges within just a few hours. This is quite alarming as it greatly impacts my daily usage.

Moreover, I’ve noticed a marked slowdown in performance, with some apps even crashing during operation. These issues are quite frustrating, especially considering the reliability I've come to expect from Apple products.

I have submitted my phone to the Apple Service Center and hope that the issue is resolved promptly. I trust that your team will be able to address these concerns and restore my device to its optimal performance.

Hello,

You can leave your phone in a ventilated spot for the night. If that didn’t work, you can go to see a technician for your phone.

I have an SE (3rd Generation) that will restart multiple times, usually at night after I put it on the charger. But if I take it off the charger for a few minutes until it stops restarting itself and put it back on the charger it won't do it again. Never had this issue with any other phone I have ever had. And in the morning, if I check the weather or FB once I take it off the charger, it will sometimes do the restarting thing multiple times. Sometimes the phone feels warm.

And it started doing this a couple months ago.

This is happening to me too (iphone 15 pro max, ios 17.5.1), it becomes far too hot to touch, even thought the phone isn't shutting down, it still hurts my hands/fingertips. It's within 2-3 minutes of trying to take a photo, and then I'm unable to use the phone anymore.

Mine too. A couple of times it has actually just gone black. No message, just while I was texting suddenly the screen froze and after a few seconds went black. I couldn’t restart, shut down, hard reset, nothing. I reached out to apple support who is normally very helpful, however this time they said that since they couldn’t see anything in the diagnostic test, the phone must be fine. I was so annoyed. Like obviously I’m not just making this up! I’ve always been an Apple user, never had an issue like this.

Recently my iphone 15 pro also constantly getting this heat where i cant even touch the screen as is too hot to type. And the bad thing about this is it is draining the battery health. What can we do about this?

I noticed this the last few days - today my iphone 15 pro was so hot I had to take the case off and put it in front of a small table fan - I thought it was going to catch fire. WTH is going on and how is this even a problem - it seems very dangerous.

I have an iPhone 13 and it also gets hot when I’m using the camera. I’m a person with visual disabilities, so I use many apps that use the camera to describe me my surroundings, like Seeing AI, be my eyes or some QR scanning.

Is there a fix for this annoyance?

I just bought iPhone 15 base model 2 days ago, and now I have put it first time in the charger as the battery dropped to 5% - it substantially overheats.. Apple, what are you doing about this? We are getting problems for brand new phones?