Your Apple ID information has been updated - email

Yesterday I received an email that said:

Dear XXX,

The following changes to your Apple ID, XXX (username), were made on June 18, 2024 at 9:46:19 PM GMT+8:

Apple ID

Email address(es)

If you did not make these changes or you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your Apple ID account page at https://appleid.apple.com.

Apple Support

When I try the Reset password I get the message:

This Apple ID is not valid or not supported.

Where can I contact Apple directly to change the email back to my email?

Or is there anything else I can do?

Posted on Jun 19, 2024 12:44 AM

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Limnos

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Posted on Jun 19, 2024 4:14 AM

Hello,

For help with that you need to contact Apple.

To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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Your Apple ID information has been updated - email

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