I can get into Apple TV+ on my phone, on my computer and my second TV. My main TV suddenly stopped streaming Apple TV+. Why? I restarted my cable box didn’t help. I get the air “ connection not available”. That error screen shows the IR code. But the IR code does not work. Not happy.
[Re-Titled by Moderator]
Windows, Windows 10
Then the Apple TV+ app would be on the Xfinity set-top box.
Please try restarting both your home network router and your Xfinity TV box, assuming those are separate devices. Then try again.
It should be able to work as it did before. Hopefully a restart will bring it back.
Else please contact the Apple Support staff for further assistance.
Then the Apple TV+ app would be on the Xfinity set-top box.
Please try restarting both your home network router and your Xfinity TV box, assuming those are separate devices. Then try again.
It should be able to work as it did before. Hopefully a restart will bring it back.
Else please contact the Apple Support staff for further assistance.
My main TV suddenly stopped streaming Apple TV+. Why? I restarted my cable box didn’t help.
Do you have the Apple TV app on the TV itself, or on a TV-connected streaming device?
Which brand and model and/or platform?
Not sure what you mean by the Apple TV app. I have a 60 inch sharp TV and Xfinity. One of the Xfinity network choices is Apple TV+. Why would Apple disconnect my main TV after it worked so well for over a year. That’s about as long as I have had Apple plus TV. This is an illogical situation.
Thank you. I should’ve thought of doing that. I restarted both devices and get the same exact error. I think Apple can send some type of signal to reset the box for my large TV. But they won’t bother since it is little old me and not a large group of viewers.
How to gain access to the Apple TV app again on my Sharp TV?
