People can’t hear me using my new AirPod Max.

People can’t hear when I am using my new AirPod Max but can hear me when I use my AirPod pros. They say that I sound really far away.

Posted on Jun 21, 2024 5:01 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2024 5:15 AM

At first you should identify is it Software, hardware or settings issue. Try reset your AirPods:


How to reset your AirPods Max - Apple Support


Try to connect it to different device and check voice quality again.


Check it with ANC on and off. Check each microphone by setting source manually in Settings -> Airpods Name.


If the result will be the same you can use your warranty


1 reply
Question marked as Top-ranking reply

Jun 21, 2024 5:15 AM in response to Mlanthie

At first you should identify is it Software, hardware or settings issue. Try reset your AirPods:


How to reset your AirPods Max - Apple Support


Try to connect it to different device and check voice quality again.


Check it with ANC on and off. Check each microphone by setting source manually in Settings -> Airpods Name.


If the result will be the same you can use your warranty


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People can’t hear me using my new AirPod Max.

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