The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have tried to use service provider internet. I have tried three different wifi options. My texts and phone calls work, but audio/pictures/videos do not come through. I have turned the phone on and off a few times. I have removed and put back the SIM. I have checked to make sure I am getting service from my provider. I restarted all wifi devices. My laptop works with those wifi devices that my phone does not.
iPhone XR
Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.
iPhone XR data not working. Neither cellular nor wifi works. Please help
