Appleid.apple.com is this a scam?

This morning I received the following email -


Your Apple ID information has been updated

Dear xxxxxxxxxxx,

The following changes to your Apple ID, xxxxxxxxx, were made on 22 June 2024 at 22:01:14 GMT+8:

Apple ID

Email address(es)

If you did not make these changes, or if you believe an unauthorised person has accessed your account, you should change your password as soon as possible from your Apple ID account page at https://appleid.apple.com.

Sincerely,


Apple Support

Apple ID | Support | Privacy PolicyCopyright © 2024 Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.‎ All rights reserved.


Given that the apparent location is CHINA (or at least the Far East), the change looks suspicious and might require a password change. HOWEVER, the email itself could be a scam.


Does anyone have any experience with this or can you suggest a way to check WITHOUT clicking on any links in the email (just in case)?

iMac 27″

Posted on Jun 22, 2024 8:45 AM

Reply
1 reply

Jun 22, 2024 1:21 PM in response to UltimateWines

No simple 100% way to confirm either way. I don't see where it mentions China. Scams and phishing are very common.


If ever in doubt about a communication’s authenticity, use an independent way through Apple's own resources for checking what the communication claims. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid Apple Cash scams - Apple Support


About Gift Card Scams --> About Gift Card Scams - Official Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to use an Apple resource you know is valid to independently verify what the message is claiming. Go to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or use an Apple device feature such as Settings or an Apple app. To ask Apple start at this web page: Official Apple Support


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address* However, having your actual name is not proof this isn’t phishing. Compromised databases may have your name and address in them.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address. "Apple email related to your Apple ID account always comes from appleid@id.apple.com." - About your Apple ID email addresses - Apple Support

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database. If you are unsure, contact Apple using a link from the Apple.com web site, not one in an email.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. March 2018 post by Niel There was a fraudulent order on my apple … - Apple Community - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is in response to a request from you to have them call you.


* Exception: I got email saying my ID is expired! Does… - Apple Community


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.



Appleid.apple.com is this a scam?

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