Apple ID won’t Sign Out. It is greyed out

I am trying to sign out of my apple I’d from my own phone so I can give it to someone else to use. Apple ID won’t Sign Out. It is greyed out.

iPhone 8 Plus, iOS 14

Posted on Jun 22, 2024 9:41 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2024 12:51 PM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community


● Situation in which Terms And Conditions in Settings had not been agreed and was blocking access to certain features including automatic backups. —> My icloud and find my iphone are greyed o… - Apple Community



3 replies
Question marked as Top-ranking reply

Jun 22, 2024 12:51 PM in response to navreetg

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community


● Situation in which Terms And Conditions in Settings had not been agreed and was blocking access to certain features including automatic backups. —> My icloud and find my iphone are greyed o… - Apple Community



Jun 22, 2024 9:53 AM in response to navreetg

  • You may have restrictions on your device preventing account changes. Turning off screen time should then give you the option.
  • If your account is locked/disabled you will not be able to sign out. Make sure you can log into the apple website to make sure your Apple ID is valid. https://appleid.apple.com
  • If your device is being managed by a school or work environment using MDM software, then it is likely they are preventing you from signing out.


As you can see, there are many reasons why your Apple ID may be greyed out.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID won’t Sign Out. It is greyed out

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