iPhone is full and yet system data is zero kb or -1kb

I added it all up, and without system data I have used about 42GB, which if correct means that I have 18GB of system data yet it reads as zero kb or -1 kb. Any help??

Posted on Jun 22, 2024 11:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2024 12:23 AM

Inajiffyo7 Said:

"iPhone is full and yet system data is zero kb or -1kb: I added it all up, and without system data I have used about 42GB, which if correct means that I have 18GB of system data yet it reads as zero kb or -1 kb. Any help??"

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Thank you for the screenshot.


iOS Data Inconsistencies:

Seems to be a bug. iOS is shown as 8.64GB on your first screenshot, where as it shows maybe 52GB on your second screenshot. So, by chance this is System Data, try clearing, using my user tip: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip


Report this to Apple...

Update issues are commonly-reported issues on these forums. Question is: "Just how many people have actually reported this to Apple?

So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary
1 reply
Question marked as Top-ranking reply

Jun 23, 2024 12:23 AM in response to Inajiffyo7

Inajiffyo7 Said:

"iPhone is full and yet system data is zero kb or -1kb: I added it all up, and without system data I have used about 42GB, which if correct means that I have 18GB of system data yet it reads as zero kb or -1 kb. Any help??"

-------


Thank you for the screenshot.


iOS Data Inconsistencies:

Seems to be a bug. iOS is shown as 8.64GB on your first screenshot, where as it shows maybe 52GB on your second screenshot. So, by chance this is System Data, try clearing, using my user tip: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip


Report this to Apple...

Update issues are commonly-reported issues on these forums. Question is: "Just how many people have actually reported this to Apple?

So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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iPhone is full and yet system data is zero kb or -1kb

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