My I phone Robert Hollis

I’m not able to turn on my phone.


iPhone 14 Plus

Posted on Jun 23, 2024 7:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2024 7:27 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


Or, if the phone is still frozen......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

2 replies
Question marked as Top-ranking reply

Jun 23, 2024 7:27 AM in response to gillet788

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


Or, if the phone is still frozen......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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My I phone Robert Hollis

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