I just bought an iPad and the battery is not charging

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Havingfits Author

Level 1

4 points

I just bought an iPad and the battery is not charging

Just bought iPad and brought it home. New battery not charging

[Re-Titled by Moderator]

iPad Air, iPadOS 17

Posted on Jun 23, 2024 12:42 PM

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Answer 1

MrHoffman

Level 10

159,047 points

Jun 23, 2024 1:08 PM in response to Havingfits

Check the outlet, the charger, and the cable, and confirm those are all working, then contact Apple Support.

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Answer 2

KaeBFly

Level 6

8,801 points

Jun 23, 2024 2:18 PM in response to Havingfits

Is this a new iPad purchased from Apple or an authorized retailer? Would definitely recommend taking it back to wherever purchased and having it exchanged

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I just bought an iPad and the battery is not charging

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