Is my iCloud account compromised, I am receiving strange messages?

First of, woke up one morning to find out that my gallery has been drastically reduced. As in, I’ve lost 95% of my pix both in gallery and iCloud.


secondly, few days after that incident, been receiving messages from a very lengthy unorthodox number starting with 19. These messages are often empty messages or in Chinese. I’m worried


[Edited by Moderator]

iPhone XS

Posted on Jun 23, 2024 10:46 PM

Reply
1 reply

Jun 23, 2024 11:22 PM in response to newton293

newton293 Said:

"Is my iCloud account compromised, I am receiving strange messages?: First of, woke up one morning to find out that my gallery has been drastically reduced. As in, I’ve lost 95% of my pix both in gallery and iCloud. secondly, few days after that incident, been receiving messages from a very lengthy unorthodox number starting with 19. These messages are often empty messages or in Chinese. I’m worried"

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Thank you for the screenshot.


Troubleshooting Compromised eMail Account:

You can only have one iCloud eMail account. So, create an alias, as an alternative. Go Here: Add and Manage eMail Aliases for iCloud Mail on iCloud.com - Apple Support


Troubleshooting a Hacked Account:


I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


III. Report Items to Apple:

So, report phone call's and messages info to Apple and local governments. Use my User: Using the Photos App to Report Scams - User Tip

Is my iCloud account compromised, I am receiving strange messages?

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