New apple 15 Pro Max getting overheat while charging

This is my newest Apple Iphone 15 pro max. When I am charging it is getting overheat. And I am using an authorized apple charging adapter (20W) as well.

Need quick recommendation

iPhone 15 Pro Max, iOS 17

Posted on Jun 24, 2024 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2024 8:30 PM

ravindu24 Said:

"New apple 15 Pro Max getting overheat while charging: This is my newest Apple Iphone 15 pro max. When I am charging it is getting overheat. And I am using an authorized apple charging adapter (20W) as well. Need quick recommendation"

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Troubleshooting an Overheating Device:


Perhaps this is a Faulty Device?:

This seems to be a faulty device, being it is overheating. If this were me, I would have this looked into by Apple. You have a one-year, out-of-the-box, limited-warranty. So, contact Apple Support. I would think the issue here is that the processor is being overrun due to a misconfiguration in the iOS.


So, to Get this Serviced:

You would either:


Contacting Apple Support:

1 reply
Question marked as Top-ranking reply

Jun 24, 2024 8:30 PM in response to ravindu24

ravindu24 Said:

"New apple 15 Pro Max getting overheat while charging: This is my newest Apple Iphone 15 pro max. When I am charging it is getting overheat. And I am using an authorized apple charging adapter (20W) as well. Need quick recommendation"

-------


Troubleshooting an Overheating Device:


Perhaps this is a Faulty Device?:

This seems to be a faulty device, being it is overheating. If this were me, I would have this looked into by Apple. You have a one-year, out-of-the-box, limited-warranty. So, contact Apple Support. I would think the issue here is that the processor is being overrun due to a misconfiguration in the iOS.


So, to Get this Serviced:

You would either:


Contacting Apple Support:

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New apple 15 Pro Max getting overheat while charging

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