Unable to load Mail, Excel or Word on my iMac

My apologies if my terminology is not correct below.


I had a problem with my iMac, which meant I had to shut down, and retrieve my documents after a 'reboot'.


I'm struggling to add any of my mail accounts, e.g. "...failed to authenticate with Yahoo..." and don't even know where to look for my Microsoft 365 Personal, for which I paid an annual subscription in April-24.


Can anybody help?

iMac 21.5″, macOS 10.13

Posted on Jun 26, 2024 12:16 AM

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1 reply

Jun 26, 2024 5:56 AM in response to LadyAstwick

Are you runing 10.13.6 as shown???


On Yahoo...


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Cox for Apple Mail…

https://forums.cox.com/discussions/internet/using-yahoo-email-in-mac-os-mail-app/151730


Yahoo cure, thanks to tekkaman65535

yahoo mail failed to authenticate - Apple Community

https://discussions.apple.com/thread/254879377?answerId=259375262022#259375262022


tekkaman65535 Posted on Aug 9, 2023 10:20 AM

I found a solution for this.


  • Delete your Yahoo! account from Internet Accounts.
  • Go to your Yahoo! account in your browser.
  • Click on your account on the top right.
  • Click Security.
  • Click Generate and manage app passwords.
  • Enter "Mail" when prompted for an App.
  • Copy the password Yahoo creates.
  • On your Mac, go to System Preferences > Internet Accounts.
  • Instead of clicking Yahoo!, click Add Other Account.
  • Click @ Mail account.
  • Enter your Yahoo! email address and paste the app password you just generated on the Yahoo! website.


This worked for me and I now have my Yahoo! emails actively coming into the Mail app on my Mac.

yahoo mail failed to authenticate - Apple Community


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Most likely biggest factor is using Other in Mail setup, then using a Browser that doesn’t have Yahoo PW stored init to get the App PW.

Changed Yahoo password, yahoo stopped sen… - Apple Community


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Unable to load Mail, Excel or Word on my iMac

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