Why am I being charged 10.75 for no reason?

Anytime I try to download a free app it's tells me to sign in and update my payment, I already checked I do have any subscriptions active, I'm not subscribed to any apple services I have enough space for the app but every time I go to download something it's trying to charge me 10$ that I don't have

iPhone XR, iOS 16

Posted on Jun 26, 2024 10:54 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2024 11:10 AM

Then it is from a purchase that has not previously been paid for. View your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support


If you are still unable to identify the charge, then contact Apple directly:

Contact Apple for support and service - Apple Support


When a previous purchase has not been paid for, you will not be able to download any apps or even update apps until that has been resolved.

1 reply
Question marked as Top-ranking reply

Jun 26, 2024 11:10 AM in response to nev96

Then it is from a purchase that has not previously been paid for. View your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support


If you are still unable to identify the charge, then contact Apple directly:

Contact Apple for support and service - Apple Support


When a previous purchase has not been paid for, you will not be able to download any apps or even update apps until that has been resolved.

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Why am I being charged 10.75 for no reason?

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