wifi shows as connected but disappears, only using cellular data

iPhone 14 Pro Max, iOS 17.5.1

WiFi is connected and working on iPads and Mac. Shows as Connected in Settings, WiFi. Three full bars symbol show WiFi is connected at top of screen. The symbol disappears, and the phone reverts to use Cellular data. But settings still show WiFi is connected. Toggling WiFi off and

on solves this temporarily, then WiFi symbol disappears again. my iPhone stops

using my auto connected home network again and again

iPhone 14 Pro Max, iOS 17

Posted on Jun 26, 2024 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2024 3:21 PM

That happens because you have the “wifi assist” option enabled . Go to your settings app, go to “celular” then scroll down to the bottom and you will see a setting called “Wi-Fi Assist” turn that off

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

wifi shows as connected but disappears, only using cellular data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.