How to refund an item that does not appear in Purchase History?

Dear Apple, I have been charged twice in June for Apple One Individual. The first charge, 4th of June 2024, appears on Purchase History, however the second charge, 28th of June 2024 does not appear on Purchase History yet. I think I have been double charged for the service - how do I file a refund request for an item that has been charged (I see it on my bank) but it does not appear on Purchase History? I would not like to cancel the service, I only want the wrongly charged second charge to be refunded. I already contacted my bank who told me to contact you. Thank you in advance.

Posted on Jun 28, 2024 12:13 AM

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1 reply

Jun 28, 2024 12:59 AM in response to csaba923

Ask for a refund -

Request a refund for apps or content that you bought from Apple - Apple Support


If nothing there helps, speak directly to Apple Support.

World-wide Apple Support -

Contact Apple for support and service - Apple Support


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How to refund an item that does not appear in Purchase History?

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