New protocols for using Apple Mail with Hotmail accounts

Hello,

i have the same problem but on top of it I’m not versed in computer language, have an outdated iPhone and ipad and I am at a complete loss as what to do with this problem. Having read many messages about this I now fear that i might lose all my old emails stored on my computer, iPhone, ipad ( I refuse to be forced to Store my life in a cloud).

Can anyone help and explain what needs to be done, in simple language, step by step.

Thank you.

I have read all of these posts and I am still not sure what to do. I am usually pretty good with my apple products, but all of this sounds like another language. I called Apple support and they shared my screen, read the letter from Microsoft, and then just deleted my account, added it back in and changed the name to outlook. I didn't see any difference in what he did and I still am getting the same problems with seeing mail content and messages about my passwords. so no fix there!

Same here, solution has to do with maintaining both the same MS account and the Mail app in iOS.

Unfortunately, Microsoft Authenticator is not available in the App Store for the Mac, only for the iPad and iPhone.

Agreed. my important emails are moved in Mailboxes "on My Mac". Technically it should remain there if we remove the account that has other sets of inbox/sent box under "Hotmail". Hope someone can confirm this.

I wish to use back the Mail App to have all in one so I can move the important emails away from the cloud into my laptop.

For me it is basic too. I flag an email for follow up. It should appear flagged on my devices. Then, i unflag it and it should be unflagged on all devices. But no! So.. quick fix and it’s working for me: I am forwarding all my hotmail emails to my iCloud emails. And I am sending all emails from that account. I am saying goodbye to my old hotmail account for good.

It was quite simple once I added my Outlook.com account to Apple Mail on MacOS. Just add it as a Microsoft Exchange account under Menue: Mail/Add Accounts. Then you will enter your MS password and approve the Mail App to have access. All of my sub folders and sub email alias show up properly in Apple Mail App. I can also access the same thing mirrored on Outlook.com. Works!

My MacBook Pro is older, and the OS is Monterey 12.7.5. Please work with me here because I am also older 🤣😂, but it seems I can't upgrade to a more recent OS without buying a new computer. The option to delete my MSN/Hotmail accounts and add them using Outlook.com isn't there. Will Apple add it? Is it only an option for newer computers? This is beyond frustrating. I get all my mail on my iPhone. I don't use my iPad enough to know if the problem exists, but the iPad is newer.

Maybe I should decompartmentalize my life, use fewer email addresses, and change everything to Gmail.

Apple needs to get with the program on many things -- I have a hard time texting photos to my Android-using children and husband. That is an Apple problem, not an Android problem. If I wasn't so invested in my Apple products, I might consider changing, but Apple is very user-friendly -- until it isn't. 😡

Munsterlanders: Here are some links that suggest:

1. Sonoma and Microsoft Exchange somehow use modern authentication -- Integrate Apple devices with Microsoft Exchange - Apple Support.
2. You should be OK if after configuring for Exchange, you no longer receive warnings about needing to input your password. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-can-i-assure-i-have-modern-authentication-on/d663834e-1006-433f-b944-66448ba99b42 (I configured for Exchange and haven't received any password messages.)

Have you tried calling Apple Support to answer your question: Contact - Official Apple Support

This is my experience today, July 29. I have a Hotmail account I created years ago and today I was asked to enter the password for it. But even after doing that, Mail showed the account as being offline.

So I went to Mail->Add Account...

I selected the Microsoft Exchange option to create the new account. I entered my Hotmail address, and when a Microsoft screen showed up asking me to enter the password, I entered the password. And there was some verbage about letting the app connect or have access to my Microsoft account. Something along those lines.

After the account was created, Mail showed two accounts with the same email Hotmail address. The contents of both accounts was identical. They even both had a "New app(s) connected to your Microsoft account" message which stated:

New app(s) have access to your data

Apple Internet Accounts connected to the Microsoft account xr**s@hotmail.com.

If you didn't grant this access, please remove the app(s) from your account.

I selected Mail->Accounts, which brings up the various email accounts I have. I deleted the Hotmail/Outlook account.

Back to Mail and I have just one Microsoft Exchange account which has my Hotmail email address and all the mail of that account.

I still need to play around and see if there are any issues sending/receiving mail through that Microsoft Exchange account.

After viewing all of your responses, I decided to just create a Microsoft "Exchange" account, following all of the prompts (not using manual sign-in) as someone else (LV2219) suggested and using my regular password. It worked perfectly. All of the emails that I had under my hotmail account were transferred over to the Exchange account. I did not lose anything. Guys, I think this is the way to go. I'm waiting until everything is downloaded before I delete the old hotmail account but as I look at it now, there are no emails left, because everything got transferred over to the Exchange account. Also, so far my email on my phone is working fine. I didn't have to change a thing.

Yes, I had the exact same experience! However, in an abundance of caution, I exported my mailbox and all subfolders as mbox files in case I lost them in the process: Import or export mailboxes in Mail on Mac - Apple Support. But it turned out not to be necessary as I was already using Outlook. People with Hotmail accounts should export their Apple mailbox files as there have been many complaints on this thread about the files disappearing.

Creating a Microsoft Exchange account also eliminated some gremlins, e.g., getting two copies of each sent email in my sent folder. Apple Mail seems to be working fine now -- knock on wood.

Hi wlow and all,

I have been having the same issue as all of you folks. I started a separate thread a couple of weeks ago (you can find it at "Newly emerged Microsoft / Apple Mail conflict" here's the link:

Newly emerged Microsoft / Apple Mail conf… - Apple Community

wlow's advice works for me. In one minute (that fast enough for you?) I have deleted one of my least used Hotmail accounts connected to my Mail app on my Mac (it's the little @ sign on a blue field in the accounts dropdown) then created the same thing using the Microsoft Exchange option they describe. Use the same steps wlow states.

Like many here, the Outlook.com option does not appear on my older Mac's dropdown of options for accounts. This may be solved with Sequoia eventually, but waiting is not a good option as Sept 16 is coming up fast. Your Hotmail / Outlook accounts won't disappear from the server they live on, they just won't be as conveniently located in Mail, in one place, to read, reply to and store after that date.

I highly recommend doing what I've done earlier this year, and others here have recommended: use the "On My Mac" feature to file and store all of your emails on your own computer. If you want them, keep them yourself. It may take time, depending on how many accounts you have and how much you use email, but only you can decide what that's worth.

*** If you ever decide to close one of these accounts, remember to also create a SENT folder in the "On My Mac" section just before you do. Copy/move them all over to this folder. I didn't do this before closing an account a couple of years back, and I regret it.

I have today deleted my old "Hotmail Account" from "Apple Mail" and set it up in "Outlook For Mac". The sub-folders with all my important emails are still there after the move. Thank goodness... else it will be quite troublesome & time-consuming to retrieve those emails that I have forwarded earlier to another account.