How do I identify Apple charges and request a refund?

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

If you have Family Sharing activated, to see a full picture of your purchase history, you must change a View option in the Report a Problem page:

If that still does not show a charge, then you are likely the victim of a decade-old scam where criminals get access to an account number, then "spoof" major retailers like Apple.

When it happened to us, they were spoofing Target Stores, a retailer with whom we had done no business since before the Internet was invented. Our card issuer, AMEX, verified the fraud, forgave the charge, and issue my wife ia new card number to replace the one compromised, all in under 24 hours.

If the is the case, Apple has no culpability and no way to research this. Only your bank or charge card issuer can fix this. Please see these web articles on the subject:

https://toughnickel.com/scams-fraud/Apple-iTunes-866-712-7753-Scam

https://www.foxbusiness.com/personal-finance/credit-card-statements-scam-charge

https://www.chron.com/business/moneytips/article/Check-Your-Statements-For-This-Long-Running-Scam-13888458.php