How do I find and request a refund for an unknown Apple subscription charge?

i was charged with the amount I don’t see anywhere ( not in a purchase history or subscription), I didn’t get an email on what I have been charged and I can not request a refund! What shall I do?



[Re-Titled by Moderator]

Posted on May 29, 2025 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2025 4:03 AM

First see if you can recognise the charge


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple Account to see a list of purchases.
  3. If you want to see family members' purchases, select the Apple Account button and choose a family member.
  4. To see the full receipt, including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. You can also view your Purchase History on your device.


If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support To opt in for a refund




1 reply
Question marked as Top-ranking reply

May 29, 2025 4:03 AM in response to ainura1089

First see if you can recognise the charge


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple Account to see a list of purchases.
  3. If you want to see family members' purchases, select the Apple Account button and choose a family member.
  4. To see the full receipt, including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. You can also view your Purchase History on your device.


If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support To opt in for a refund




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I find and request a refund for an unknown Apple subscription charge?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.