Canon Printer Requires Adding Each Time I Use It

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Level 1

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Canon Printer Requires Adding Each Time I Use It

I have a MacBook Pro and a Canon LBP622C/623Cdw on my home internet.

Every single time I print, the computer has "forgotten" how to connect to my printer. Every time I need to print, I have to go into System Preferences, add the exact same printer again like its a new printer, then it works.

Even 5 minutes after setup and a successful print, it can't find the printer (and the job just sits in the print queue, searching for printer) & I need to perform printer setup. Until recently, this would only happen perhaps once a month, but needing to do it 5 or 6 times a day is not fun.

I read a previous solution suggestion, so have already:

updated my ios (Mac OS Ventura 13.6.7),
restarted my MacBook,
updated the printer firmware and I have
downloaded the most recent Canon printer drivers

Any other solutions?

MacBook Pro 15″, macOS 13.6

Posted on Jun 29, 2024 10:34 AM

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Answer 1

Top-ranking reply

Jan Hedlund

Level 7

24,651 points

Jun 29, 2024 12:25 PM in response to MJTCurran

H,

Is the printer wirelessly connected to the Wi-Fi router? If so, any change if you try a wired (Ethernet) printer connection to one of the LAN ports of the router?

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Also, any change if you try to print via AirPrint (does not require additional drivers)? AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections.

About AirPrint - Apple Support

A full power-cycle sequence can always be tested (do not forget the router): Power off the Wi-Fi router, the printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.

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Canon Printer Requires Adding Each Time I Use It

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