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sharonlynn33 Author

Level 1

4 points

Cannot connect to Cannon TS33320 printer on Mac OS High Sierra 10.3.6

MY MAC OS IS RUNING HIGH SEIRRA CAN'T CONNCET TO CANNON PRINTER TS33320 WAS CONNECTED BEFORE

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Earlier displays & monitors

Posted on Dec 5, 2024 11:56 AM

Top-ranking reply

Jan Hedlund

Level 7

25,183 points

Posted on Dec 5, 2024 12:31 PM

The Canon TS3320 is listed as a supported printer in About AirPrint - Apple Support. Provided that the printer and your Mac computer are connected to the same network (Wi-Fi router), it should be possible to print even under macOS 10.13 High Sierra without additional software/drivers.

To begin with, after checking all settings/connections, you may want to try a full power-cycle sequence (do not forget the Wi-Fi router):

Power off the Wi-Fi router, the printer, the Mac, any iPhones/iPads, and all other devices/computers.
Wait two to three minutes.
Power on the router.
Wait two to three minutes.
Power on the printer.
Wait a minute or two.
Power on the Mac, any iPhones/iPads, and all other devices/computers.

If necessary, a simplified printer-to-router setup method (WPS) is available (if the router supports it):

https://support.usa.canon.com/kb/s/article/ART175348

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Cannot connect to Cannon TS33320 printer on Mac OS High Sierra 10.3.6

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