My iPhone 13 pro max got rained on yesterday, everything was still okay but later when I switched it off and switched it back on…the entire screen stopped working. i dont know what to do
[Re-Titled By Moderator]
iPhone 13 Pro Max, iOS 17
Power off the phone if it is on and let the phone dry for at least a day, two would be better. Do NOT put the phone in rice.
It will help the drying process if you can stand the phone on end against a wall or other surface so the ports and openings on the phone are at the bottom.
If the phone will not power on correctly after the drying period, unfortunately the phone is going to be a total loss. Make an appointment at the Apple Store or take the phone to authorized Apple service shop so they can go over your options with you.
You can find a list of authorized shops in your area using this link: Find Locations
Good luck.
Power off the phone if it is on and let the phone dry for at least a day, two would be better. Do NOT put the phone in rice.
It will help the drying process if you can stand the phone on end against a wall or other surface so the ports and openings on the phone are at the bottom.
If the phone will not power on correctly after the drying period, unfortunately the phone is going to be a total loss. Make an appointment at the Apple Store or take the phone to authorized Apple service shop so they can go over your options with you.
You can find a list of authorized shops in your area using this link: Find Locations
Good luck.
Read ▶︎ Water Damage (not covered by standard warranty). 💦
AppleCare+ can help.
Turning on a wet machine can cause more damage and increase the cost of repair. ⚠️
Based on your situation, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Welcome to The Apple Support communities “_jkpy”!
Have you tried to dry it with a hair dryer or expose it to a heat source?
Try to force restart your iPhone by the steps below ⬇️:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.
if you see the Apple logo () for a second and then the screen get black let us know !
Regards!
❐‿❑
iPhone screen black but still on after water damage,What to do?
