Iphone touch screen not responding
Iphone 12 promax touch screen not responding anymore, even after a soft reset. I can double tap the screen and it will light up, but I cannot do anything else.
iPhone 14 Pro Max, iOS 17
Question marked as
Please try a Forced Restart on the phone, if you have not already done so. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
Or.....if the screen is still not responding
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
