Today I was given a new IPad Pro for my birthday and I was setting it up, it was working fine but when I got to the “Enter IPhone Password” stage that part froze, I can’t cancel and I can’t really click on it. I can still change volume and turn on and off my tablet. I’ve tried to reset it or whatever but it’s not working, what do I do?
iPhone 12 mini, iOS 17
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Timing is crucial - as is following the steps precisely as described. When performed correctly, your iPad Pro will restart.
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Timing is crucial - as is following the steps precisely as described. When performed correctly, your iPad Pro will restart.
Start here→If your iPad won't turn on or is frozen
Then make an appointment to have Apple check it out→Genius Bar Reservation and Apple Support Options - Apple
I’ve tried that but it’s not working, and I’ve tried to hold down the power button multiple times.
New iPad Pro is frozen and won’t work
