'cursoruiviewservice' Not Responding and Causing Lag on MacBook Air

📣 Guys, as I told you before, I have reported this issue to Apple multiple times, sent them logs, and posted about it in the forums. I even showed them the responses from these forums. Thank you to everyone here who shared that they were experiencing the same issue. Finally, Apple engineers investigated the issue and discovered that it's a software problem affecting M-series processors. They’ve informed me that they will be fixing this issue in upcoming updates. 👏🏻

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I have reported the issue to Apple Support. I think their engineers will review it and get back to me in 1-2 weeks. I will keep you informed as well. Which programs do you use the most?

Yes, all these issues began after installing Sonoma. I will update you with Apple Support's response when I receive it this week. Thank you for your help.

A bug in the operating system doesn't have to be experienced by allusers. Some issues can only be encountered on certain devices. You might not have seen it before, but update notes often mention that "some users are affected." Th fact that you haven't experienced it doesn't mean the bug doesn't exist. I have a case number and recorded evidence.

Again!

• I did a clean install
• I didn’t install any third-party applications.
• I didn’t even sign in with my Apple ID
• I didn’t change any settings!

Yet, the "com.apple.hiservices-xpcservice" process continues to be unresponsive. "CursorUIViewService" hasn’t become unresponsive yet, but the RAM usage keeps increasing. I assume this will also become unresponsive eventually.

Please, if you don’t have a suggestion to contribute on this matter, don’t confuse the users experiencing the same issue here.

Here are the main possible reasons why the com.apple.hiservices-xpcservice process becomes unresponsive, based on the spindump analysis:

• WindowServer Deadlock

The spindump data shows that the com.apple.hiservices-xpcservice process is stuck waiting for the WindowServer. This service is responsible for managing graphical operations on macOS. Messages like turnstile waiting for WindowServer indicate that the process is blocked from accessing critical resources, leading to a system deadlock.

• Kernel-Level Blocking

Threads within the process are halted, waiting for mach_msg_overwrite and mach_msg2_trap system calls. These indicate that the process is attempting to communicate with other system services, but it remains stuck due to unresponsive system-level communications.

• Wake-from-Sleep Issues

The analysis suggests that the issue began after waking from sleep mode, as indicated by the system being unresponsive for a prolonged time (~800 seconds). This points to a failure in re-establishing communication with services like WindowServer upon waking.

• Resource Access Problems

There are no clear indications of hardware failures in the spindump, but the process seems to have been stalled while trying to access shared resources, hinting at a possible software conflict or misconfiguration.

Once, you mentioned something like, ‘Turn off all the unnecessary settings in Accessibility.’ You suggested this would prevent the process from becoming unresponsive. Below, I’m sharing with you what HIServices does, according to Apple’s official page, for your information. Additionally, by saying this, you’re essentially claiming that Apple’s own system features are causing a problem, which contradicts your own point.

HIServices.framework

Contains interfaces for accessibility, Internet Config, the pasteboard, the Process Manager, and the Translation Manager. Available in OS X v10.2 and later.

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Unfortunately there is no solution at the moment! Incredible. Truly!!! Spend thousands of dollars, but experience lag while typing. UNBELIEVABLE!