What could cause a specific area of an iPhone 12 Pro screen to be unresponsive?

Today it was raining heavily, and my iPhone 12 Pro was in my pocket. When I reached home I noticed that the extreme of my right side screen is not working although the whole screen doesn’t look damaged where it’s color, brightness and everything okay! All the other parts of the screen are working perfectly except this 0.5 cm of the right side is not responding to the touch. What may be affected in my iPhone!!


[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Jul 3, 2024 7:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2024 7:17 PM

The screen was damaged by water.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop. You can find a list of authorized shops in your area using this link:


Find Locations




1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What could cause a specific area of an iPhone 12 Pro screen to be unresponsive?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.