Can I replace my scratched Apple Watch for $69 with Apple Care+?

You will not get a new watch when your current watch is covered by AppleCare +, what you will get is a refurbished identical model to what you already own. I went through this a couple of months ago. I had damaged the display on my AppleWatch Series 5 and it was covered by AppleCare +. When I called AppleCare they told me the steps to take to return the old watch (collect the $69, AppleCare then sends return packaging), upon receipt of the old watch they shipped out my replacement AppleWatch Series 5. The whole cycle took about 5 business days. I was planning on getting a Ultra 2 anyway and now use the Series 5 for other uses. I may even sell or give it away, I haven't decided yet.

Here is a link that may help.

• AppleCare+ Terms and Conditions
  • "Apple will not provide Hardware Services or ADH Services in the following circumstances: (a) To protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;"

If you feel the damage to the display is affecting functionality of the product, contact Apple Support for further assistance.

Cryptosporidium137 wrote:

My Apple Watch has a significant amount of scratches on it it can I use the replacement service to get a new Apple Watch for for $69 dollars

https://discussions.apple.com/content/attachment/1c2bf23c-931d-4a07-9e78-38faa64591c2

[Re-Titled by Moderator]