Factory reset IPAD air now stuck in Hello
Remember old icloud email but not password
Question marked as
You will need your AppleID and associated password to satisfy the Activation Lock. If these have been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
More information about recovery of your AppleID and associated Password: