My 14 Pro Max Has a Black Screen After Overnight Charging

My 14 Pro Max has a black screen this morning after being on the charger overnight. I can hear text messages come in and hear it ring, but I cannot do anything about it. There’s no way to answer the phone and even when I try to reset it, I cannot see anything on the screen or touch the screen to turn it off. I’m super frustrated as today is the 4th of July holiday and I need my phone. Anyone know how to get around this issue?

iPhone 14 Pro Max

Posted on Jul 4, 2024 5:12 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2024 7:20 AM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


1 reply
Question marked as Top-ranking reply

Jul 4, 2024 7:20 AM in response to Kris14ProMax

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


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My 14 Pro Max Has a Black Screen After Overnight Charging

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