Why does Macbook Air shut down after entering the Password?

So My computer barely turns on after the update, and when it succeeds to, it crashes and displays the error message “Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up.” When I press a key, it takes me to a loading screen and doesn’t complete the loading, it crashes again and goes off till god knows when. If it tries to come to the password screen, once i type in the password and click enter, the macbook air goes off. Anyway to fix this?


[Re-Titled by Moderator]

MacBook Air (2018 – 2020)

Posted on Jul 4, 2024 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2024 7:10 PM

treycmiles Said:

"Why does Macbook Air shut down after entering the Password?"

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Getting In After Unsuccessful Login:


Remove Login Items --Use Safe Mode:

Boot in Safe Mode, and then remove all Login Items, seeing if this no longer occurs. In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in Safe Mode, remove these item, and then boot up normally, attempting another login attempt.

7 replies
Question marked as Top-ranking reply

Jul 4, 2024 7:10 PM in response to treycmiles

treycmiles Said:

"Why does Macbook Air shut down after entering the Password?"

-------


Getting In After Unsuccessful Login:


Remove Login Items --Use Safe Mode:

Boot in Safe Mode, and then remove all Login Items, seeing if this no longer occurs. In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in Safe Mode, remove these item, and then boot up normally, attempting another login attempt.

Jul 4, 2024 6:51 PM in response to treycmiles

treycmiles Said:

"Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up."

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If the first reply does not work, then try the following...


Troubleshooting "Your computer restarted because of a problem.":

A. Boot in to Safe Mode:

Try booting in to Safe Mode [Hold Down the Shift Key upon boot]. In Safe Mode, only necessary items load (i.e. the caches), and new preferences are set aside.


B. Try a New Administrator User:

What happens when you create a new administrator user? Do you stop getting this error? If so, then it is something configured in you current user. Delete this administrator, when desired.

Jul 6, 2024 12:21 PM in response to rushikesh4444

rushikesh4444 Said:

I have been facing the same issue and seems there is wide community of mac owners who are dealing with the same problem. I visited service center of apple and noticed majorly people there have came up with the same issue.

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To the OP and all readers...


Report this to Apple:

Do your Part: It is important that you provide feedback on this occurrence to Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed. These are just user-to-user forums. Apple barely reads this as it is on their own time and will. So, report it. Apple will know nothing of this, if you do not report it to them.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all stopped working, and how you have troubleshot this, thus far. Include the URL of this thread.
  4. Proceed from there as necessary

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Why does Macbook Air shut down after entering the Password?

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