My iPhone 15 Pro screen is becoming unresponsive
Screen is becoming unresponsive any ideas whether it is software or faulty device
[Re-Titled by Moderator]
iPhone 12, iOS 17
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Screen is becoming unresponsive any ideas whether it is software or faulty device
[Re-Titled by Moderator]
iPhone 12, iOS 17
"iPhone 15 pro: Screen is becoming unresponsive any ideas whether it is software or faulty device"
-------
Determining an Unresponsive iPhone Screen:
A. Any Corrosion?:
Is there any budging on the iPhone? If so, then the battery is corroding, and it is time to get this serviced.
B. Any Lagging?:
Does the iPhone lag? If so, see about clearing space:
C. Any Screen Protector?:
If there is a screen protector, then that can most certainly cause issues. So, don't use adhesive ones --instead, use Liquid protectors (i.e. Liquid Nano or Liquid Armor).
Troubleshooting an Unresponsive iPhone:
A. Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
B. Try the Tips at these Apple Support Links:
"iPhone 15 pro: Screen is becoming unresponsive any ideas whether it is software or faulty device"
-------
Determining an Unresponsive iPhone Screen:
A. Any Corrosion?:
Is there any budging on the iPhone? If so, then the battery is corroding, and it is time to get this serviced.
B. Any Lagging?:
Does the iPhone lag? If so, see about clearing space:
C. Any Screen Protector?:
If there is a screen protector, then that can most certainly cause issues. So, don't use adhesive ones --instead, use Liquid protectors (i.e. Liquid Nano or Liquid Armor).
Troubleshooting an Unresponsive iPhone:
A. Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
B. Try the Tips at these Apple Support Links:
Try a forced restart:
then
then
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.
My iPhone 15 Pro screen is becoming unresponsive