Required managed update fails to install

Required managed update


An update is scheduled to automatically install tonight.This update requires at least 50% battery or connection to a power source. Your computer will restart to perform… No further deferrals…





What settings are necessary to allow the update to proceed? I’ve tried all I can think of, to no avail.




MacBook Pro (Intel)


macOS Ventura 13.6.7

MacBook Pro 15″, macOS 13.6

Posted on Jul 5, 2024 1:09 PM

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Question marked as Top-ranking reply

Posted on Jul 5, 2024 2:17 PM

That is something you need to discuss with the IT department which is managing your laptop.


If this is a personal laptop purchased through your employer or school, then you must contact their IT department to have the laptop removed from their MDM unless it is required to be managed while using it on their network or for business.


If this is personal laptop purchased used, then you are not in control of this laptop because it is still being managed by the previous owner. If you just purchased this laptop, then return it for a full refund since the laptop was not properly prepared for sale and there is nothing you can do to remove the MDM management unless the previous owner is willing to remove the MDM management from the laptop (assuming the laptop was not stolen from a previous owner & sold to you unawares). In addition for a previous owner to remove the device from their MDM, the previous owner should also have performed all of the following steps:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


3 replies
Question marked as Top-ranking reply

Jul 5, 2024 2:17 PM in response to ralphbrau

That is something you need to discuss with the IT department which is managing your laptop.


If this is a personal laptop purchased through your employer or school, then you must contact their IT department to have the laptop removed from their MDM unless it is required to be managed while using it on their network or for business.


If this is personal laptop purchased used, then you are not in control of this laptop because it is still being managed by the previous owner. If you just purchased this laptop, then return it for a full refund since the laptop was not properly prepared for sale and there is nothing you can do to remove the MDM management unless the previous owner is willing to remove the MDM management from the laptop (assuming the laptop was not stolen from a previous owner & sold to you unawares). In addition for a previous owner to remove the device from their MDM, the previous owner should also have performed all of the following steps:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


Jul 6, 2024 2:17 AM in response to ralphbrau

From and older posting with the same " Required managed update " issue



Below I quote the Author @ ron523


So if this works, credit to the Author


"Required managed update notification" - Apple Community


" Thanks for this. I tried this and YES, it works! I think it's the answer to this annoying problem .... This is the procedure I followed ...


  1. Save a backup copy of /Library/Preferences/com.apple.SoftwareUpdate.plist on the Desktop or somewhere else in case you need to reinstate it (I didn't need it, but a good precaution)
  2. Delete /Library/Preferences/com.apple.SoftwareUpdate.plist
  3. Reboot computer
  4. Go to System Settings/General/Software Update and select your preferred method for regular updates


Now, the annoying message which was coming every day is no longer there and everything seems fine. I did this a few days ago and have used the computer a lot since and there don't seem to be any problems and the message no longer appears. "


Jul 5, 2024 3:05 PM in response to HWTech

I bought this MacBook Pro new in 2017 new, directly from Apple or from B&H PhotoVideo in NYC, an authorized Apple reseller. (All of my Apple products were so sourced.) It has never been out of my possession and has been little used. Until the most recent year or so, I never encountered a problem installing Apple's managed updates or, indeed, any other updates.


Is it possible to review the history of the managed updates that have been installed? Are they specific to each edition of the OS?


Look forward to your updated excellent advice.



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Required managed update fails to install

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