Can’t download apps

Ive been trying to download stuff for a while and it keeps saying “there is a billing problem with a previous purchase” I have tried everything from canceling all my subscriptions to removing my card and adding it back.

Posted on Jul 6, 2024 7:17 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2024 1:02 AM

You can usually only solve this issue by speaking to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Jul 7, 2024 1:02 AM in response to christian_m10

You can usually only solve this issue by speaking to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

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Can’t download apps

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