iPhone 15 Pro Max restarts in Lock Screen

Hello, for the past few days i've been having an issue with my iPhone 15 Pro Max. Whenever i lock the phone, after 1 minute it restarts itself, and keeps restarting. If i unlock it and use it, I encounter NO ISSUE at all. I tried restarting, hard resetting, restoring.


The info i gathered on the matter is:


  1. Crash log: {"bug_type":"210","timestamp":"2024-07-07 10:43:50.00 +0300","os_version":"iPhone OS 17.5.1 (21F90)","roots_installed":0,"incident_id":"3FB72593-0820-4014-8E38-E4A5F523850C"}

{

"build" : "iPhone OS 17.5.1 (21F90)",

"product" : "iPhone16,2",

"socId" : "8130",

"socRevision" : "11",

"incident" : "3FB72593-0820-4014-8E38-E4A5F523850C",

"crashReporterKey" : "926efd881edb96f9b7094d2bbfa1e3ff9fb1536d",

"kernel" : "Darwin Kernel Version 23.5.0: Wed May 1 20:34:22 PDT 2024; root:xnu-10063.122.3~3\/RELEASE_ARM64_T8122",

"date" : "2024-07-07 10:44:00.63 +0300",

"panicString" : "SOCD report detected: (AP watchdog expired)",

"panicFlags" : "0x0",

"bug_type" : "210",

"foregroundAppHash" : "2244818878",

"utilizationMetricPanicRegionSizeInBytes" : "18446744073709551615",

"utilizationMetricUsedSizeInBytes" : "18446744073709551615",

"utilizationMetricPercentUsed" : "18446744073709551615",

"utilizationMetricPanicLogLengthInBytes" : "18446744073709551615",

"utilizationMetricStackshotLengthInBytes" : "18446744073709551615",

"utilizationMetricOtherLogLengthInBytes" : "18446744073709551615",

"repairStatus" : "1",

"SOCDContainers" :


  1. When I restored the iPhone the issue disappeared, but it reappeared after it finished downloading all my apps (which led me to the thought that there is an app causing this), so i started deleting apps 1 by 1, keeping only my bank, insta, whatsapp and spotify, but to no avail.
  2. I want to try to shift restore the iPhone and don't restore from iCloud Backup (I dont mind getting back my apps and logging back in, the only thing I fear is that I will lose my Photos/Notes since i dont restore them and my iCloud Photo Library is off. This is a good question: If i restore my iPhone to factory settings and set it up as new with no back-up, will my photos get downloaded when i log into iCloud? What's the simplest way to get my photos and notes and contacts back without the other apps?
  3. If i play music on Spotify in the background and it shows on the lock screen it doesn't restart....
  4. I tried updating to 17.6 Beta but to no avail.

iPhone 15 Pro Max, iOS 17

Posted on Jul 7, 2024 5:35 AM

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Jul 7, 2024 7:17 AM in response to cRreative





put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check your warranty coverage

My Support - Official Apple Support


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




The current stable release of iOS including bug fixes, security updates is iOS 17.5.1

Update your iPhone or iPad - Apple Support



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iPhone 15 Pro Max restarts in Lock Screen

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