App Store Missing after iOS 17.5.1 Update

Same problem for me. Any update or solution that anyone has found?

I am experiencing the same thing on my 12 pro max with 17.5.1 also using screen time same as you. App Store will appear and disappear. My 2nd gen 11’ iPad Pro is doing the same thing with iPadOS 17.5.1 I have not found a work around.

Don’t select “don’t allow” when it comes to installing apps option! I’m back at square one because I thought it would be fine… 🤦🏻‍♂️

Posted this above, but just in case you didn't see it:

"ETA: I found it by turning off content restrictions completely, and then searching the iPad for the app store (swipe down on home screen). It doesn't bring up the app store app, however, it brought up the option to 'search the app store' at the bottom of the list of search results, and when I clicked on that, it opened the app store app; once I exited the app store, its icon was visible on the home screen.

Very annoying."

I’m having this problem too! It started on my iPhone 13 then it started happening on my iPad Pro 11” I got back in 2018 completely new. They’re both the same iOS as you’re having problems with. First it started on my phone and then probably two or three weeks later started doing it on my tablet too. Now the past two days I’ve had to soft reset my phone or safari wont load the page and gives me a black screen or just contentiously loads like it did for FedEx’s tracking page. The only work around for the App Store problem I’ve got to work is by turning off the “content & privacy restrictions” setting as a whole in the screen time settings just long enough to update my apps and/or install a new app but don’t open any apps in case they might charge a hidden purchase. I’m going to try backing up my phone locally to a computer and reset it. Then put my backup back onto it. I’ll come back with my finding for you. I think this bug has to do with iOS 18 coming out and Apple trying to test its server connections seeing as safari and App Store affected at this point. I’m not sure if my WiFi suddenly disconnecting and reconnecting is part of it. My phone is only a year old so it can’t be my phone (good time to get insurance for 10$ as well through Apple).

Having the same problem; can't update old apps or download new apps onto iPad.

Found your post hoping it had been fixed, or that there was a workaround, but apparently there isn't.

ETA: I found it by turning off content restrictions completely, and then searching the iPad for the app store (swipe down on home screen). It doesn't bring up the app store app, however, it brought up the option to 'search the app store' at the bottom of the list of search results, and when I clicked on that, it opened the app store app; once I exited the app store, its icon was visible on the home screen.

Very annoying.

I have come back with the solution!!!

I had talked to support and we came to the conclusion to try a complete reset of the affected devices. Sorry for this long message ahead;

Tutorial:

if you use iTunes on a computer to sync music; it’s ideal to backup your affected device to the pc you have authorised for your account to trust using a sync cable (which you’ll unplug before resetting) rather than over WiFi. This may take an hour or two depending on how much information needs to be backed up. Prior, I did a backup to iCloud first just in case.

once your backup is complete then you’ll go to Settings>general>Reset (at the bottom) and you’ll want to erase everything. You’ll then be prompted with the Welcome screen. Skip adding WiFi if you used pc and plug your device back in; connecting it back to iTunes on your pc (if you didn’t use pc then connect to WiFi and follow the on screen steps to restore from backup). It will remove your device from “Find My” so you may want to guard your device while the tutorial steps occur as it won’t be attached to your account until you restore from backup. You shouldn’t loose any photos but you can save them to your pc just in case. Notes shouldn’t disappear either nor app data but you’ll have to re-attach your Wallet cards and readjust accessibility settings as well as sign in with your Apple ID. Having another device attached to your account may be helpful in verifying it’s you. Your apps in the library part will just be out of order. Once your restored backup is complete. Leave it plugged in so music can sync if on pc. Leave plugged in to charge in general while your apps are reinstalled.

now you should be able to “turn off in-app purchases” in settings> screen time> content & privacy restrictions without loosing your App Store.

what had happened was there was a small security data miscommunication. If you’re having problems with Safari loading properly. Check your iCloud backup settings. I realised that Safari needs to backup to iCloud or pages can become unresponsive often and be slow to load. Setting> click your name>icloud> show all> find safari and make sure it’s on.

hopefully this helps !

You have to turn off screen time completely, then create your iCloud backup. Reset the phone completely erasing it . When doing your setup after the reset you can restore your back up. After that the App Store should be able.

Same problem no access to App store when parental controls is enabled. had to completely wipe the phone to find out this is what the problem is. 17 versions of IOS to introduce a bug of this scale with no fix still means Apple is hoarding hundreds of billions in profits instead of doing regression testing which indicates Tim C00k truly is a madman. Because if they can't get their sh*t together we going to droids.

Honestly android is far worse with weird bugs and issues, mostly with the apps themselves and the phones don't receive system support as long. You maybe will get 2-3 system updates and that’s it, with every system release after your phone is becoming more and more obsolete. This is actually why I switched to apple from android.

Same thing on two different iPhone 15s and an iPad 8th gen.😡

Thanks for the heads up

Update my phone

This worked for me on my ipad I haven’t done it on my phone yet, I wanted to test it out first. I have A lot more stuff on my phone and depend on it for everyday use where my iPad it’s used as much.

Thanks for the work around. I still can not get the App Store app back to the Home Screen. I was able to get all of my apps back. Need to install some new apps. Hope they find an answer soon!