when i hit reply the e-mail responds to myself and not the intended recipient

When I try to respond to my assistant and I hit reply, the email responds to myself instead of the email I’m trying to reply to. It occasionally replies to the correct recipient but intermittently responds to myself, meaning I receive the email and not my assistant. Can someone please help how I resolve this issue?

iPhone 14

Posted on Jul 9, 2024 7:22 PM

Reply
1 reply

Jul 9, 2024 7:38 PM in response to Georgiapmc

eorgiapmc Said:

"when i hit reply the e-mail responds to myself and not the intended recipient: When I try to respond to my assistant and I hit reply, the email responds to myself instead of the email I’m trying to reply to. It occasionally replies to the correct recipient but intermittently responds to myself, meaning I receive the email and not my assistant. Can someone please help how I resolve this issue?"

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Getting Mail to Work Correctly:

Remove the account, and then add it back. If using an app password, then try using a new one, prior to the add-back. As an example, here is how you would create one for AOL: Create and manage 3rd-party app passwords - AOL

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when i hit reply the e-mail responds to myself and not the intended recipient

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