Can't find messages that I saw come in!

I see a message, but when I look for it, I can't find it!


iPhone 15 Pro Max, iOS 17

Posted on Jul 11, 2024 2:36 PM

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Question marked as Top-ranking reply

Posted on Jul 11, 2024 2:50 PM

Sounds like the message came in from a contact that you have Pinned on the top of the message list. With a Pinned message, you will see a blue dot on the pinned conversation and can tap on it to read the messages, but it will not appear in the list below. Here you can see what the Pinned conversations look like on the top of your Message list:


For more info on how to pin/unpin conversations, here is a support article that may help:

Use Messages on your iPhone or iPad - Apple Support

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Question marked as Top-ranking reply

Jul 11, 2024 2:50 PM in response to windwardsoul

Sounds like the message came in from a contact that you have Pinned on the top of the message list. With a Pinned message, you will see a blue dot on the pinned conversation and can tap on it to read the messages, but it will not appear in the list below. Here you can see what the Pinned conversations look like on the top of your Message list:


For more info on how to pin/unpin conversations, here is a support article that may help:

Use Messages on your iPhone or iPad - Apple Support

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Can't find messages that I saw come in!

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