SD card import into Photos app on Mac not working

I insert an SD card into my Mac. Photos automatically opens to the Import window, but there are no photos on the card, apparently. However, they do show up in the Finder. I am then able to import the files from the SD card into Photos, using drag and drop, but this seems like a workaround. My photos and videos used to show up in the Import window of Photos, but now they don't.

Is there a setting on the SD card that I'm missing?

Also, I tried reformatting the SD card to ExFat, since it's more than 32GB. No Joy.

iMac Pro (2017)

Posted on Jul 11, 2024 4:22 PM

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Posted on Jul 13, 2024 5:01 AM

I tested my DJI P3P. It formats the SD card as MS-DOS (FAT32) with a disk name "NO NAME" and folder structure:


DCIM

100MEDIA

DJI_0620.DNG

DJI_0621.DNG

etc


Ventura Image Capture and Photos automatically display that card in their import choices.


But if I use Disk Utility to format the card as "UNTITLED" MS-DOS (FAT), Master Boot Record, and just put those .DNG files to it, then neither Image Capture or Photos see it. But just manually creating those DCIM and 100MEDIA subfolders makes it to work in those apps again (the latter subfolder name can also be something like 999ABCDE as long as there are three numbers 100-999 followed by five letters).

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Question marked as Top-ranking reply

Jul 13, 2024 5:01 AM in response to Todd Hotchkiss

I tested my DJI P3P. It formats the SD card as MS-DOS (FAT32) with a disk name "NO NAME" and folder structure:


DCIM

100MEDIA

DJI_0620.DNG

DJI_0621.DNG

etc


Ventura Image Capture and Photos automatically display that card in their import choices.


But if I use Disk Utility to format the card as "UNTITLED" MS-DOS (FAT), Master Boot Record, and just put those .DNG files to it, then neither Image Capture or Photos see it. But just manually creating those DCIM and 100MEDIA subfolders makes it to work in those apps again (the latter subfolder name can also be something like 999ABCDE as long as there are three numbers 100-999 followed by five letters).

Jul 13, 2024 2:41 PM in response to Todd Hotchkiss

Todd Hotchkiss wrote:

I tried reformatting it disk utility to MS-DOS FAT, but the drone said it is unsupported. Reformatted in camera to ExFAT as it was before. Still no joy.

I get the same "No Photos" if the DCIM folder structure is not precisely to the letter as I described above. Maybe your DJI does not properly follow the DCIM spec?


Did you try that with exFAT? My DJI P3P uses MS-DOS FAT but newer DJIs apparently use exFAT because it allows >4 GB files (my P3P annoyingly splits movies and drops about 2 frames in the process which is a pain to smoothly edit out with Final Cut Pro -- that's why I make sure to start a lengthy movie capture just before the action starts so the split does not occur in some important spot...).


I suggest using the drone to format the SD card because the device knows what format it wants.


If all else fails, just copy the files via the Finder.

Jul 12, 2024 11:28 AM in response to Todd Hotchkiss

Well well well... I tried rebooting, and it took for. ever. Tried opening Photos, and I had to force quit. (Photos app not responding). After a few minutes, a detailed report came up, offering me the opportunity to Reopen the app that I force quit. I said yes. Photos app opened. However it still would not recognized this SD card. Maybe it's just a bad SD card, or something happened to it when I pulled it out without ejecting it. I have a different SD card, that does work as expected.

Jul 12, 2024 3:42 PM in response to léonie

léonie wrote:

Richard, have you disabled the checkmark "Open Photos" below the toolbar, when Photos opens?
As described here: Import photos from a camera or phone using Photos on Mac - Apple Support (HK)

Yes-- that's what I meant by "it doesn't insist." When it's unchecked, Photos still shows the SD in the sidebar-- but if Photos was closed when the card was inserted, it doesn't open. With that box checked Photos opens when it sees pictures somewhere. Since I have Photos open almost all the time, I usually close it before inserting a card.







Jul 12, 2024 8:28 AM in response to Todd Hotchkiss

On the other hand, I really hate that Photos wants to take over when I insert my SD card! Luckily, it doesn't insist. But what I want is to drag those image files to a folder in Finder and save that folder forever, as a backup. Then I drag them to Photos. I like backups!


And sometimes there is an advantage to being able to modify metadata on the image files before they are loaded into Photos.

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SD card import into Photos app on Mac not working

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