Unable to locate my lost iPhone in a different country using "Find My"

I lost my phone when I've traveled to other country. Cannot find my iphone using find my iphone apps.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Jul 12, 2024 1:37 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2024 11:27 AM

Find My works literally anywhere in the world.


For example, users who have had a phone stolen often learn that the phone is in China a few weeks later at a huge remanufacturing plant.


What happens when you log on to iCloud.com/find?


Do you see a "Device Not Found" message?


Do you see an "Offline" message?

2 replies

Jul 12, 2024 11:30 AM in response to widatul288

If you go to https://icloud.com/find and click on your phone in the list of apps, or open Find My on a different iPhone connected to the same Apple ID do you see it?

  • If not, Find My is or was not turned on before the phone was lost
  • If it appears but says “offline” then either it is powered off or located somewhere with no available Wi-Fi or cellular network signal
  • If you did not have cellular data turned on when it was lost you will not be able to track it


Were you fooled by a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

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Unable to locate my lost iPhone in a different country using "Find My"

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