How do I unlock my iPhone screen that has suddenly locked while using the phone?

while using my Iphone 13 max the screen locked. Tried all the hints but no possibility to unblock. Battery doesn’t charge though I charged it with an official Apple connection cable. Help!


[Re-Titled by Moderator]




Posted on Jul 12, 2024 2:43 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2024 3:15 PM

Tried all the hints but no possibility to unblock


Well, if you really have tried all the hints, then things are pretty much hopeless for a do-it-yourself fix.


If one of the hints included a Forced Restart and you tried this a few times with no help, then your next step would be to make an appointment at the Apple Store or take the phone to an authorized Apple service shop.


There has been a serious hardware failure on your phone that may involve a main circuit board and/or battery replacement.


You can find a list of authorized service shops in your area using this link: Find Locations






2 replies
Question marked as Top-ranking reply

Jul 12, 2024 3:15 PM in response to Direct Keys

Tried all the hints but no possibility to unblock


Well, if you really have tried all the hints, then things are pretty much hopeless for a do-it-yourself fix.


If one of the hints included a Forced Restart and you tried this a few times with no help, then your next step would be to make an appointment at the Apple Store or take the phone to an authorized Apple service shop.


There has been a serious hardware failure on your phone that may involve a main circuit board and/or battery replacement.


You can find a list of authorized service shops in your area using this link: Find Locations






Jul 12, 2024 3:06 PM in response to Direct Keys

Direct Keys wrote:

while using my Iphone 13 max the screen locked. Tried all the hints but no possibility to unblock. Battery doesn’t charge though I charged it with an official Apple connection cable. Help!

[Re-Titled by Moderator]




List here all "Tried all the hints" would eliminate a game of Whack-O-Mole you are proposing here...


As it stands, it sounds like your iPhone has failed in some catastrophic way



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support




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How do I unlock my iPhone screen that has suddenly locked while using the phone?

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