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How can I enable my Media & Purchases Account in the App Store?

When I try to purchase an app from the App Store, I get a message saying, "Your Media & Purchases account has been disabled. Tap Continue to request re-enablement." Pressing "Continue" redirects to a page saying, "There are currently no assisted support options for your selection available."

How do I reenable my account in this case?


[Re-Titled by Moderator]

MacBook Pro 14″, macOS 14.1

Posted on Jul 12, 2024 6:39 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2024 8:25 PM

Media & Purchase Account disabled

I’m having the same issue media & purchase account disabled. The redirected page offers no help and apple seems not to know how to fix this problem. I’ve reset my password and all of the above. How yo get this fixed ?

21 replies

How can I enable my Media & Purchases Account in the App Store?

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