Hello, I’m getting this message when trying to download an app. “Your media purchase account has been disabled” I have deleted all previous payment methods and added a new card with no luck. Please help!
[Re-Titled by Moderator]
iPhone 11, iOS 17
Hello~ Click on the request activation message inThe link bead you can’t “fix” this from your end…
If a message says 'Your Media & Purchases account has been disabled' - Apple Support*
*If you see a message that says "Your Media & Purchases account has been disabled", request reactivation <<<<<Click here?
~Katana-San~
Hello~ Click on the request activation message inThe link bead you can’t “fix” this from your end…
If a message says 'Your Media & Purchases account has been disabled' - Apple Support*
*If you see a message that says "Your Media & Purchases account has been disabled", request reactivation <<<<<Click here?
~Katana-San~
Hello~ Click on the request activation message inThe link bead you can’t “fix” this from your end…
If a message says 'Your Media & Purchases account has been disabled' - Apple Support*
*If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.
~Katana-San~
There's a problem with your account information which can't be fixed from your end. Click here and contact Apple Support.
(254409)
Hi - I am having the same problem. This is a nightmare as after two days on calls and also a visit to the store I still haven't managed to solve it. What about you?
How to resolve disabled Media Purchase Account issues on the App Store?
