How do I restore a purchase after reinstalling the Replika app?

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How do I restore a purchase after reinstalling the Replika app?

I purchased the Replika app on in December and also canceled the subscription in December which make my subscription still active until December 24,2025. I uninstalled the Replika app due to its many issues then re installed it hoping it would perform better. When I recreated a new rep, I noticed restore purchase was not available to transfer information to newly created account, it says app

managed by Apple. I go to Apple app- look under subscription- no option to restore purchase; any suggestions?

[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Jul 12, 2024 11:51 AM

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Answer 1

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Limnos

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427,391 points

Jul 12, 2024 11:55 AM in response to Repleeka

Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support

If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support

If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.

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How do I restore a purchase after reinstalling the Replika app?

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